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Return Policy
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  If you are unsatisfied with your order for any reason, Joseph will be happy to accept your return of unworn, unused and unwashed merchandise. Merchandise should be returned in the same packaging and in the same condition in which it was delivered. Non-defective merchandise that has been used may not be returned for refund. The refund amount may be reduced from purchase price if merchandise is not in its original packaging.  
     
  Return Merchandise   Credit percentage  
     
  0 to 60 days from delivery:
61 to 120 days from delivery:
121-180 days from delivery:
180 days or more from delivery:
  Full purchase price credited
75% of purchase price
50% of purchase price
May not be returned
 
     
  Please note that, for your protection, Joseph does not ship to any address other than the billing address of the purchaser/card holder. For further information, please call us at 866-580-0971, or email us at info@josephstores.com.  
     
  Joseph will refund shipping and processing charges if the item shipped is not the item ordered or if the merchandise is defective.  
     
  Sale Merchandise  
     
  Sale merchandise must be returned within 10 days of receipt by the purchaser.  
     
  Return by Mail  
     
  Fill in the reason for the return on the packing slip that came with your purchase. Enclose the packing slip and ship prepaid and insured to:
 
     
  Joseph
Laurelwood Shopping Center
418 South Grove Park Road
Memphis, TN 38117
 
     
  While we take great care to make sure pricing is accurate on JosephStores.com, incorrect pricing may occur. If the correct price of an item is lower than the price shown, Joseph will charge the lower amount when the item is shipped. If you order an item for which the correct price is higher than the price shown, Joseph will attempt to contact you. If we cannot contact you, your order will be cancelled and you will be notified.  
     
     

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